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How to check the status of funding transactions:

 

     
 

Have you received my money yet? Where is my money?

PT provides account holders with a tool that provides real-time updates and current status of all deposit and withdrawal transactions relating to both cash and positions which have taken place over the prior 45 calendar day period.

 

How to find the Transaction History Menu:

This tool is made available through the secure Account Management application and may be accessed via the Funding tab on the main menu. To access the Transaction History menu options:

Upon entering the Transaction History screen you will be able to view information related to the following categories:

  • Cash Deposits: includes transaction detail (deposit type, amount and delivering institution) along with key processing dates (when notified, arrived, credited to equity and made available for withdrawal) and current status (e.g. pending, approved, canceled, completed, expired).
  • Cash Withdrawals: includes transaction detail (withdrawal type, amount and receiving institution) along with key processing dates (when requested and sent) and current status.
  • Position Transfers In: includes transaction detail (transfer type and delivering institution) along with key processing dates (when notified, arrived, credited to equity and made available for withdrawal) and current status.
  • Position Transfers Out: includes transaction detail (withdrawal type and receiving institution) along with key processing dates (when notified and sent) and current status.
  • Bank Instructions: in the event the transaction requires creation of an instruction for the purpose of providing PT with the necessary account specific information and authorization to act (i.e., if the deposit method dictates that PT pull funds directly from the client’s account or if the withdrawal method dictates that PT push funds directly to the client’s account) information regarding that instruction will be presented here. That information includes transaction detail (date created, function, method and institution) along with current status.

 

PLEASE NOTE: Account holders may cancel transactions which are in a pending state by clicking on the red X located in the Action column which is provided within each of the above five screens. In addition, the amount of a wire transfer deposit notifications may be modified by first clicking on the Modify link also located in the Cash Deposits Action column. In order to complete the modification request, the account holder will need to enter the revised amount and/or currency and add the Customer Reference or Payment ID number as provided by the sending institution.

 
     


 

     Helpful Links

 


Learn all of the methods for funding your online trading account including types of acceptable checks, ACH and wire transfers, direct rollovers, trustee to trustee transfers,funding via online bill payment as well as much more information via this link and through highlights below:

     
 

Account Management         

Funding your Online Trading Account     

Funding Reference ~ Transaction History      

Funding Reference ~ FAQs     

Deposits

Funding Reference ~ How to Make a Deposit - Slip / Notification 

Funding Reference ~ How to Fund your Online Trading Account ~ Fund Transfers     

Funding Reference ~ How to Withdraw Money from your Online Trading Account    

Funding Reference ~ Settlement Instructions     

Funding Reference ~ Internal Fund Transfers     

Funding Reference ~ Internal Position Transfers     Deposit Credit Holds     Funding Transaction States     

Account Transfers: Funding your account by transferring all or part of your assets that are held at another firm?

How to transfer my account to Place Trade - Step by Step Detailed Directions     

Why was my account transfer rejected?     

Funding Reference ~ Position Transfers     

How does the ACATs PROCESS FLOW Work?      

How to deposit funds via a Full ACATS/ATON Transfer     

How to Deposit Funds Via a Partial ACATS/ATON Transfer   

 
     

 

Need more help?

Check out these related articles or give us a call at 919-719-7200 today!

 
How to set up ACH transfers ACATS Transfer Guide (US brokerage account transfers)

 

 

 

 

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